Just my luck?

i was truely upset bout my dress incident and the way the hotel handles this.tell me...am i asking too much for compensation and their staff actually spill on my dress?ok, fair and square that they offer to wash my dress for me but the stain wasnt removed at all...its a 2 day old white dress that i was supposed to wear it for my sister wedding.but well, i wore it for eve's birthday at changi village hotel on the 8jun.i got the dress on 7 jun. the management sent the dress for dry cleaning the 1st time and t wasnt properly done at all...there was still stains..and for goodness sake, 4 glasses of soft drinks spill on me alright?it was mandarin orange!!guess my feeling for tt day...they failed to regain the pureness of my white dress after second attempt and it was only worn once!!!!there was still stains and they refused to compensate me and even questioned me bout the original state of my dress!!!is that the way they should handle this?thier staff spill on my dress and damaged it...now that thet r liable for it...they are not taking up the responsibility!!im not hard up for the money seriously...but is bout the ethical and core values of the company!!this shows how well the company structure is being ran.how can a manager in turn questioned me bout the original state of the dress?they damaged my dress they should pay for it..juz like if u break a vase in a shop, u r suppose to pay it!anyway i will write a complain letter to the parent group of the hotel...the attitude of the manager really sucks...horrible!!the hotel is the worst hotel i've seen...